A Rendframe productRevenue recovery

Recover missed revenue from the contacts you already have.

We follow up with dormant leads, lapsed buyers, abandoned carts, missed calls, and unanswered enquiries through SMS, email, and call-back workflows. We work with approved customer data you already own and report the replies, bookings, orders, and recovered revenue.

  • SMS
  • Email
  • Calls
SegmentOutreachReplyConverted
1 segment
to test first in a time-boxed pilot
SMS + email
with call recovery when the business uses phone sales
Measured
replies, bookings, orders, opt-outs, and recovered revenue

Channels

Follow up across SMS, email, and calls from one programme

Revive covers contacts who already showed intent but did not convert or return. We coordinate the relevant channels, record the outcome, and hand conversations to your team when a person should take over.

  • SMS

    Follow up with dormant contacts

    Send a planned sequence to dormant leads, lapsed buyers, and old carts. The workflow answers only approved routine questions, records the outcome, and sends exceptions to a person.

  • Calls

    Follow up after missed calls

    Missed-call text-back, structured voicemail follow-up, and re-engagement for old call logs or estimate requests, connected to your existing phone workflow.

The gap

Contacts stop converting when follow-up stops.

Leads go cold, buyers lapse, carts are abandoned, and calls go unanswered. Revive gives your team a structured way to follow up with those contacts before spending more to acquire new ones.

Process

How it works

Start with one segment, launch a controlled pilot, and improve it using actual response and conversion data.

  1. 01

    Audit lists and intent history

    We segment contacts from your CRM, company databases, and ESP — dormant leads, lapsed buyers, stale carts, missed calls, and old quotes — then prioritize who to re-engage first. No CRM migration.

  2. 02

    Launch SMS, email, and call-back

    We write and approve a short sequence for your offer, customer segment, tone, and contact rules, including missed-call text-back and structured callbacks where relevant.

  3. 03

    Handle replies within approved rules

    The workflow answers approved questions, applies offers that match written rules, shares checkout or scheduling options, records the outcome, and sends exceptions to your team.

  4. 04

    Measure and expand

    We report sends, replies, opt-outs, bookings, orders, and recovered revenue. You then decide whether to stop, repeat the pilot, or expand into ongoing nurture, win-back, or call recovery.

Programs

Choose the recovery programme that matches the missed opportunity

We integrate with your existing CRM and customer data or work from approved exports. Start with the relevant programme and add channels only when the business uses them.

Core engine

CRM & win-back reactivation

SMS and email sequences for dormant leads, lapsed buyers, and other approved CRM segments. The workflow handles approved routine replies, records outcomes, and routes exceptions to your team. Your CRM remains the system of record.

Start here

Performance pilot

One time-boxed push on a segment you choose — dormant CRM rows, VIP churn, or cart abandoners. Priced from €99 by segment size so you can test before scaling.

Calls

Call recovery

Missed-call text-back, voicemail follow-up, and re-engagement on call logs that never converted — for brands that still sell by phone, not only by checkout.

Monthly

Always-on nurture

Keep new leads and recent buyers warm across text and email while your team is busy — fewer slip through after the first touch or first purchase.

Add-on

Live line coverage

AI-assisted inbound and after-hours handling that captures the request, answers approved questions, and routes the caller to an order, booking, callback, or person.

In practice

Example conversations and outcomes

These illustrative scenarios show how Revive can handle a dormant service lead, a missed call, and e-commerce win-back conversations.

Choose the scenario closest to how your business sells. The names, brands, messages, and outcomes below are examples, not client results.

Riverside DentalSMS reactivation

Today

Dormant CRM lead · last touch 4 mo ago

Hi Alex — you requested a hygiene visit with Riverside Dental in October but never got scheduled. We still have openings this Thursday if you want to pick it back up. Reply YES.
Yeah — Thursday still works for me
Welcome back — you’re on for 2:30 PM Thursday. I’ll send a new calendar link in case the old one expired.
Reactivated · Thu 2:30 PM
  • Old lead
  • Same offer
  • Converted

Best suited to businesses with existing leads or customers to re-engage

  • DTC & e-commerce
  • Retail, marketplaces & subscriptions
  • Clinics, fitness & local services
  • B2B with inbound sales
  • Home services & trades
  • High-AOV & repeat-purchase brands

Pricing

Start with one segment and scale by active contacts

No large flat retainer. Fees scale with how many leads are in active outreach each month — start on one segment, expand by band as programs grow.

Pilot

First reactivation wave on one segment (SMS + email; missed-call SMS if you use a line)

From €99 · typical segment up to 500 contacts

Run

Ongoing reactivation — dormant CRM, win-back, lapses, carts, new opt-ins

From €99/mo · by active contacts in program

Calls

Add-on: missed-call text-back, voicemail follow-up, or live line assist

From €49/mo per line

Monthly run — active contacts in program

  • Up to 500from €99/mo
  • 501–2,000from €249/mo
  • 2,001–5,000from €499/mo
  • 5,000+Custom

“Active contacts” = people in a live sequence that month (not your whole CRM). Pilot and run include strategy, copy, sends, opt-outs, and reporting; SMS carrier costs pass through at cost where applicable.

Consent, opt-outs, and list ownership come first

Before launch, we confirm list ownership and the applicable consent or lawful-contact rules for your market and channels. Every sequence includes opt-out handling, appropriate send times, and suppression controls. We do not use scraped or unapproved contact lists.

FAQ

Common questions

Do we need a new CRM?

No. Revive works with your current CRM, company databases, approved marketing lists, store exports, and phone records. Your CRM stays the system of record; we connect to it or work from secure exports and return replies and outcomes.

How fast can we see results?

Timing depends on list quality, segment size, channel setup, and the offer. We report responses and conversions from the first send onward, then use the pilot data to decide whether scaling is justified.

Does this work for e-commerce?

Yes. Messages can use purchase history, product data, approved discounts, and private checkout links to bring lapsed buyers back.

Who writes the messages?

Our team writes and approves the sequence with you. We use agreed customer fields and segment-specific copy at send time, while keeping offers, tone, and compliance rules under your control.

Does this work with our phone system?

Yes. We connect to your existing business line or call tracking setup for missed-call text-back and logging — no need to replace your whole phone stack to start.

What if the pilot underperforms?

We review segment, offer, and timing before you scale spend. Because the pilot is sized and priced by list — not an open-ended retainer — you limit exposure while we tune what works.

Next step

Tell us which contacts are sitting inactive in your systems

Share your business type, approximate list size, current CRM or store platform, and whether you sell online, by phone, or both. We will outline a focused pilot using only the channels that fit.

Request a pilot plan